INYO's CUSTOMER NOTICE

Compliance First
FINCEN MSB Registration Number: 31000231163732
Golden Money Transfer, Inc. dba Inyo (‘GMT’) works diligently to prevent anyone from using its systems to perpetrate any type of unlawful activity. GMT is committed to protecting customers and preventing the use of GMT’s products or services by anyone for money laundering, fraudulent purposes, scams, terrorist financing, PEP, OFAC, gambling, or other watch list or sanctions violations, and any other type of conduct that is considered illegal or illicit behavior.
As a GMT Agent or user, it is crucial that you understand the impact of illegal transactions on you, customers, and GMT, as well as the market more broadly.
Please use the resources on this website, as well as those the GMT provides to fulfill your responsibility to comply with the following requirements.

Become familiar with and adhere to:

• Applicable city/state/province/country laws and regulations
• GMT’s compliance policies and procedures (as detailed in the compliance manual)
• Actions for effective implementation of strict anti‐money laundering, BSA, and anti‐fraud.

Protect all systems from illegal or illicit activities, such as:

• Stealing employee or customer data
• Manipulating computer systems with unauthorized software updates or sending scam emails
• Attempts to send ‘test’ or other unauthorized transactions via the phone, web, or other means.

Review important/required information:

• GMT’s updated compliance manual
• Anti-money laundering and customer-/agent-related fraud prevention information and training
• GMT Agent compliance training programs and policies.

To request a copy of GMT’s updated Compliance manual, please send an email to: [email protected].
For more information on terrorist financing and other illegal activities, please visit the U.S. Department of Treasury.
If you suspect any type of illicit or suspicious activity, please contact the U.S. Department of Treasury by calling 800-767-2825 or 703-905-3591 or sending an email to [email protected].

CALIFORNIA CUSTOMER COMPLAINT NOTICE
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at [email protected], or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.

COLORADO MONEY TRANSMITTERS ACT
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact Golden Money Transfer, Inc. dba Inyo for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about Golden Money Transfer, Inc. dba Inyo
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking  
1560 Broadway, Suite 975  
Denver, CO 80202
email: [email protected]  
website: www.dora.colorado.gov/dob

Notice to All Texas Customers:
Golden Money Transfer, Inc. dba Inyo is licensed under the laws of the State of Texas pursuant under license number 3057, and by state law is subject to regulatory oversight by the Texas Department of Banking. If you have a complaint, first contact the consumer assistance division of Golden Money Transfer, Inc. dba Inyo at 1-888-702-5656, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to the Texas Department of Banking.
Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:
In Person or U.S. Mail: Texas Department of Banking  
2601 N. Lamar Boulevard  
Austin, TX 78705-4294  
Telephone Number: 512-475-1300 OR 877-276-5554 (toll free)  
E-mail: [email protected]  
Website: www.dob.texas.gov

For Alaska Residents Only:
If your issue is unresolved by Golden Money Transfer, Inc. dba Inyo (1-888-702-5656), please submit formal complaints with the State of Alaska, Division of Banking & Securities.  
Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:  
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807  
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One.