Starting January 8, 2025, it will no longer be possible to sign up for the standalone Zelle® app. If you are already using the standalone Zelle® app, you will be able to continue sending and receiving money through the app until March 31, 2025. After this date, the standalone Zelle® app will no longer be available for sending or receiving money through MAJORITY.
This decision was made by Zelle® and affects all banks and credit unions that use the standalone Zelle® app in the United States, not just MAJORITY.
There are two ways to contact Zelle®:
By phone: You can find their support line on the website (https://www.zellepay.com/support/contact-support).
By live chat: Go to the Zelle® website and click on the "Help" button.
What to include in your message:
When you contact Zelle®, be sure to include the following information:
-
Your name.
-
Your contact information (email address and phone number).
-
A brief description of the issue you are having.
-
Any relevant account information (such as your Zelle® username or email address).
Additional information:
-
Zelle® customer support can help you with a variety of issues, including:
-
Sending and receiving money
-
Troubleshooting problems with your Zelle® account
-
Pending transactions
-
Blocked accounts
-
