Help Center

How to contact Zelle®?

There are two ways to contact Zelle®:

By phone: You can find their support line on the website (https://www.zellepay.com/support/contact-support).

By live chat: Go to the Zelle® website and click on the "Help" button.

What to include in your message:

When you contact Zelle®, be sure to include the following information:

  • Your name.

  • Your contact information (email address and phone number).

  • A brief description of the issue you are having.

  • Any relevant account information (such as your Zelle® username or email address).

Additional information:

  • Zelle® customer support can help you with a variety of issues, including:

    • Enrolling in Zelle®

    • Sending and receiving money

    • Troubleshooting problems with your Zelle® account

    • Pending transactions

    • Blocked accounts