Starting January 8, 2025, it will no longer be possible to sign up for the standalone Zelle® app. If you are already using the standalone Zelle® app, you will be able to continue sending and receiving money through the app until March 31, 2025. After this date, the standalone Zelle® app will no longer be available for sending or receiving money through MAJORITY.
This decision was made by Zelle® and affects all banks and credit unions that use the standalone Zelle® app in the United States, not just MAJORITY.
Money sent with Zelle® is typically available to an enrolled recipient within minutes. If it has been more than three days and you have confirmed that you have fully enrolled your Zelle® profile and entered the correct email address or U.S. mobile number, please contact Zelle® support for assistance.
Zelle® support can be reached by phone or through their website (https://www.zellepay.com/support/contact-support).
Important: We do not hold any Zelle® transactions, so Zelle® support is the best place to get an accurate answer about the status of a transaction that has not been completed.
Additional information:
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Zelle® transactions are typically processed and completed within minutes. However, in some cases, it may take up to 3 business days for a transaction to be completed.
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If you are sending money to a recipient who is not enrolled in Zelle®, they will receive an email or text message with instructions on how to enroll and receive the money.
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You can track the status of a Zelle® transaction in the Zelle® app or on the Zelle® website.
