How to send cash pickup to Mexico with MAJORITY

To send cash pickup to Mexico with MAJORITY, choose cash pickup in the app, pick a partner like OXXO, and share the reference number.

Quick answer

Cash pickup is one of three ways to send money to Mexico, alongside bank transfer and mobile wallet. You set up the transfer in the app, choose a cash-pickup partner such as OXXO, Elektra, or Coppel, and the app generates a reference number to share with your recipient. Your recipient brings that number and a valid government-issued photo ID to the partner location and receives the funds in Mexican pesos (MXN), usually the same day.

What you need to know

1. Cash pickup is the right choice when your recipient does not have a Mexican bank account or mobile wallet, or when they need the money in person the same day.
2. The Mexico cash-pickup network covers thousands of authorized locations, including OXXO, Elektra, Coppel, Walmart, Bodega Aurrerá, Soriana, 7-Eleven, Farmacias del Ahorro, Farmacias Guadalajara, Woolworth, Telecom Telégrafos (Telecomm), Caja Popular Mexicana, Tiendas del Sol, Farmacias Isseg, and Sofiexpress.
3. The pickup is paid out in Mexican pesos (MXN) at the exchange rate the app shows you before you confirm the transfer.
4. Cash pickup is typically available the same day at participating locations.
5. Your recipient needs two things at the counter: the reference number from the app and a valid government-issued photo ID that matches the recipient name on the transfer.
6. With the membership at $5.99 per month, money transfers to supported countries are fee-free regardless of delivery method, so there is no per-transfer charge stacked on top of the membership.

Where you can pick up money in Mexico

The Mexico destination routes cash pickups through a wide list of partner networks across convenience stores, supermarkets, pharmacies, electronics retailers, and credit-union counters. Your recipient can choose the location nearest to them at the time of pickup, as long as it belongs to one of the supported networks.

Partner	Type	What it is
OXXO	Convenience-store chain	Mexico's largest convenience-store network, with locations across every state
Elektra	Retailer with payments counter	A nationwide retailer of appliances and electronics with a payments-and-money-transfer counter inside most stores
Coppel	Department-store chain	A large Mexican department-store chain with a payments counter for cash pickup
Walmart	Supermarket chain	Walmart de México stores with a cash-pickup service desk
Bodega Aurrerá	Supermarket chain	A Walmart-owned discount supermarket format common in smaller cities and towns
Soriana	Supermarket chain	A national supermarket chain with cash-pickup counters in most stores
7-Eleven	Convenience-store chain	Convenience-store locations with a payments service
Farmacias del Ahorro	Pharmacy chain	A large pharmacy chain with a cash-pickup counter at participating stores
Farmacias Guadalajara	Pharmacy chain	A large pharmacy chain widely available across western and central Mexico
Woolworth	Department-store chain	Woolworth de México stores with a payments counter
Telecom Telégrafos (Telecomm)	Government payments network	The national telegraph-and-payments office, with a wide presence in smaller towns where retailers are scarce
Caja Popular Mexicana	Credit union	A national credit union with counters across most states
Tiendas del Sol	Retail chain	A retail chain with cash-pickup counters at participating stores
Farmacias Isseg	Pharmacy chain	A regional pharmacy chain with a cash-pickup service
Sofiexpress	Payments network	A payments network with branches that pay out international transfers

In larger cities like Mexico City, Guadalajara, Monterrey, Puebla, and Tijuana, every option above is commonly available within a few blocks. In smaller towns, OXXO, Bodega Aurrerá, and Telecom Telégrafos (Telecomm) usually have the densest coverage.

How to send a cash pickup to Mexico, step by step

These are the steps from your side as the sender, from the moment you open the app to the moment your recipient picks up the cash.

1. Open the app and sign in to your account.
2. Tap Send money and select Mexico as the destination country.
3. Enter the amount you want to send in US dollars. The app shows the live USD-to-MXN exchange rate, the amount your recipient will receive in Mexican pesos, and the estimated delivery time before you confirm.
4. Choose Cash pickup as the delivery method.
5. Choose the partner network where your recipient will pick up the cash (for example, OXXO, Elektra, or Coppel).
6. Enter your recipient's details. You will need their full legal name as it appears on their ID, their phone number, and the type and number of the government-issued photo ID they will present at the counter.
7. Review the summary, including the exchange rate, the MXN amount the recipient will receive, the partner network, and any cost. Confirm.
8. The app generates a reference number for the transaction. Share this number with your recipient through whatever channel you normally use (call, text, or the chat of your choice).
9. Track the status in the app. Cash pickups are usually available the same day at participating locations.

How your recipient picks up the money in Mexico

The pickup steps look slightly different across partner networks, but the structure is the same at all of them: present the reference number and a valid ID, sign the receipt, and walk out with the cash in MXN.

1. Your recipient goes to any participating location of the partner network you selected when sending the transfer (for example, any OXXO, Elektra, or Coppel store with a payments counter).
2. Your recipient tells the cashier or counter agent that they are collecting an international money transfer for cash pickup.
3. Your recipient gives the agent the reference number from the app.
4. Your recipient presents a valid government-issued photo ID. The name on the ID must match the recipient name you entered when you sent the transfer.
5. The agent verifies the reference number and the ID, processes the payout, and hands over the cash in Mexican pesos.

If your recipient cannot find the counter at a large store, the money-transfer service area is usually near the front of the store at OXXO, near the checkout lines at Walmart and Bodega Aurrerá, and at the dedicated payments desk at Elektra and Coppel. At Telecom Telégrafos (Telecomm), pickups happen at the main counter inside the local office.

What ID your recipient needs

For cash pickup in Mexico, your recipient must show a valid government-issued photo ID at the partner counter. Accepted IDs typically include:

• INE / IFE voter card (Instituto Nacional Electoral) for Mexican citizens
• Mexican passport for Mexican citizens
• Mexican driver's license
• Resident card (Tarjeta de Residente Temporal or Permanente) for foreign nationals legally residing in Mexico
• Foreign passport for foreign nationals visiting Mexico

The name on the ID must match the recipient name you entered when you set up the transfer. A small spelling difference can cause the partner agent to refuse the payout, so it is worth confirming the exact spelling with your recipient before you confirm the transfer in the app. If the name does not match, you can usually correct it through customer support, but the payout will be delayed.

Partner-specific ID rules can vary slightly between networks. If your recipient is going to a less common partner such as Farmacias Isseg or Sofiexpress, it is worth asking the partner's local counter which IDs they accept before traveling.

How fast is cash pickup to Mexico?

Cash pickup at a participating Mexico partner is generally available the same day. The partner network needs to confirm the funds and surface the reference number in its system before the payout can happen, which is usually a matter of minutes once you confirm the transfer, but it can occasionally take longer if the network has high transaction volume or if additional verification is required.

For reference, the other Mexico delivery methods have different timing:

• Bank transfer to a Mexican bank account at BBVA Bancomer, Banamex, Banorte, Santander, HSBC, Banco Azteca, Scotiabank, Inbursa, Banregio, Compartamos, Nu México, Hey Banco, and other supported institutions typically arrives in 30 minutes to 5 business days, depending on the receiving institution.
• Mobile wallet deposit to Mercado Pago is typically available within minutes to hours.

If your recipient needs the money urgently and they already use Mercado Pago, a mobile-wallet send can sometimes be faster than a cash pickup. If they have neither a Mexican bank account nor a mobile wallet, cash pickup at OXXO, Bodega Aurrerá, or Telecom Telégrafos (Telecomm) is the right choice.

What to do next

1. Check whether your recipient prefers cash pickup, bank transfer, or mobile wallet. The answer depends on whether they already have an account or wallet and how close they are to a partner location.
2. If cash pickup is the right choice, agree on which partner network they will go to (OXXO, Elektra, Coppel, Walmart, Bodega Aurrerá, Soriana, 7-Eleven, Farmacias del Ahorro, Farmacias Guadalajara, Woolworth, Telecom Telégrafos (Telecomm), Caja Popular Mexicana, Tiendas del Sol, Farmacias Isseg, or Sofiexpress).
3. Confirm the exact spelling of their full legal name as it appears on the photo ID they will bring.
4. Send the transfer in the app and share the reference number with them through whatever channel you normally use.
5. Track the status in the app and stay reachable in case your recipient hits an issue at the counter.

How MAJORITY can help

MAJORITY is a financial membership for migrants and newcomers in the US. The Mexico destination supports cash pickup at thousands of locations across OXXO, Elektra, Coppel, Walmart, Bodega Aurrerá, Soriana, 7-Eleven, Farmacias del Ahorro, Farmacias Guadalajara, Woolworth, Telecom Telégrafos (Telecomm), Caja Popular Mexicana, Tiendas del Sol, Farmacias Isseg, and Sofiexpress, alongside bank transfers to major Mexican banks and mobile-wallet sends to Mercado Pago. The membership is $5.99 per month and includes money transfers at the member tier in supported countries, with the MXN amount the recipient will receive shown in the app before each transfer is confirmed.

• Send money to Mexico
• Open a MAJORITY account

Frequently asked questions

Where can I pick up money sent to Mexico?

Cash pickup is available at OXXO, Elektra, Coppel, Walmart, Bodega Aurrerá, Soriana, 7-Eleven, Farmacias del Ahorro, Farmacias Guadalajara, Woolworth, Telecom Telégrafos (Telecomm), Caja Popular Mexicana, Tiendas del Sol, Farmacias Isseg, and Sofiexpress. You choose the partner network in the app when you set up the transfer, and your recipient presents the reference number and a valid photo ID at that network's counter.

How long does cash pickup to Mexico take?

Cash pickup is typically available the same day at participating locations. The reference number surfaces in the partner network's system within minutes of you confirming the transfer in most cases, though high transaction volume or additional verification can occasionally extend the timing.

What does my recipient need to pick up the cash?

Two things: the reference number from the app, and a valid government-issued photo ID whose name matches the recipient name on the transfer. Accepted IDs in Mexico typically include the INE voter card, a Mexican passport, a Mexican driver's license, a resident card, or a foreign passport.

Can I send a cash pickup to Mexico without a Mexican bank account on the recipient side?

Yes. Cash pickup is designed for that case. Your recipient does not need a bank account or a mobile wallet, only a valid photo ID and access to a partner location such as OXXO, Coppel, or Telecom Telégrafos (Telecomm).

What is the difference between sending cash pickup, bank transfer, and mobile wallet to Mexico?

Cash pickup is paid out in person at a partner location and is usually same-day. Bank transfer goes directly to a Mexican bank account at BBVA Bancomer, Banamex, Banorte, Santander, HSBC, Banco Azteca, or another supported institution, and takes 30 minutes to 5 business days depending on the receiving bank. Mobile-wallet deposit to Mercado Pago is typically available within minutes to hours. The right method depends on what your recipient already uses and how quickly they need the money.

What does cash pickup to Mexico cost?

With the membership at $5.99 per month, money transfers to supported countries are fee-free at the member tier, regardless of delivery method. The exchange rate applied to the USD-to-MXN conversion, along with any applicable cost, is shown in the app before you confirm the transfer.

Disclosures

The MAJORITY app facilitates banking services through Axiom Bank, N.A. ("Axiom"), Member FDIC. The funds deposited in the account held at Axiom, Member FDIC, are FDIC-insured on a pass-through basis up to $250,000 per depositor in the event Axiom fails and subject to the satisfaction of certain conditions. Non-deposit products or services such as money transfers and telecom services are not FDIC-insured.

MAJORITY Visa® Debit Card is issued by Axiom Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc.