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How to send cash pickup to the Dominican Republic with MAJORITY

Banking Basics

How to send cash pickup to the Dominican Republic with MAJORITY

How to send cash pickup to the Dominican Republic with MAJORITY

To send cash pickup to the Dominican Republic with MAJORITY, send a transfer in the app to Caribe Express, BanReservas, or Banco BHD in Dominican pesos.

To send cash pickup to the Dominican Republic with MAJORITY, send a transfer in the app to Caribe Express, BanReservas, or Banco BHD in Dominican pesos.

Quick answer

Cash pickup is a delivery method that lets your recipient collect money in person at a partner location in the Dominican Republic. With the MAJORITY app, you choose cash pickup, pick one of the supported partners (Caribe Express, BanReservas, or Banco BHD), confirm the amount in Dominican pesos (DOP), and share the transfer reference with your recipient. They go to a participating branch with a valid Dominican ID, present the reference, and collect the cash.

What you need to know

  1. The supported cash-pickup partners in the Dominican Republic are Caribe Express, BanReservas, and Banco BHD.
  2. The receive currency is the Dominican peso (DOP).
  3. Cash pickup is typically available the same day at participating locations.
  4. Your recipient needs a valid government-issued Dominican ID, such as the cédula de identidad y electoral, to collect the cash.
  5. You and your recipient both need the transfer reference generated in the app for the pickup.
  6. At the member tier, no per-transfer fee applies for Dominican Republic transfers, and the live USD-to-DOP rate plus estimated delivery time are shown in the app before you confirm.

What cash pickup means for a Dominican Republic transfer

Cash pickup is the option you use when your recipient does not have a Dominican bank account, prefers cash, or lives closer to a partner branch than to their own bank. Instead of crediting an account, the app sends the funds to one of the participating Dominican partner networks. Your recipient walks into a branch of that partner, identifies themselves, gives the transfer reference, and walks out with Dominican pesos in hand.

This is different from the other two delivery methods available for the Dominican Republic:

  • Bank transfer sends money directly into a Dominican account at BanReservas, Banco BHD, Banco Popular Dominicano, Banco Santa Cruz, Banesco Banco Múltiple, The Bank of Nova Scotia, one of the savings-and-loan associations such as Asociación Cibao, Asociación Popular, or Asociación La Nacional, or another supported institution.
  • Mobile wallet deposit sends money to the BHD Wallet (Billet) so your recipient can use it from their phone.

Cash pickup is the option to choose when in-person, cash-in-hand collection is the most useful outcome for the person on the receiving side.

Cash-pickup partners in the Dominican Republic

Three Dominican networks support cash-pickup transfers. The table below summarizes the partners and what your recipient takes with them to the branch.

Cash-pickup partner What your recipient brings Where the partner operates
Caribe Express A valid Dominican ID, such as the cédula de identidad y electoral, plus the transfer reference from the app Caribe Express branches across the Dominican Republic, including in Santo Domingo, Santiago, La Vega, San Pedro de Macorís, and many smaller towns
BanReservas A valid Dominican ID, such as the cédula, plus the transfer reference from the app BanReservas branches across the country, since BanReservas is one of the Dominican Republic's largest banks
Banco BHD A valid Dominican ID, such as the cédula, plus the transfer reference from the app Banco BHD branches across the country

Your recipient does not need a sender-side account, a Caribe Express account, or a BanReservas or Banco BHD account to collect a cash-pickup transfer. They only need a valid ID and the reference you share with them.

How to send a cash pickup to the Dominican Republic

The steps below describe the cash-pickup flow inside the MAJORITY app. Specific screen labels may vary by app version; the order of the steps is the same.

  1. Open the app and go to the Send Money or Money Transfer tab.
  2. Select the Dominican Republic as the destination country.
  3. Choose cash pickup as the delivery method.
  4. Pick a partner (Caribe Express, BanReservas, or Banco BHD), based on which network has a branch closest to your recipient.
  5. Enter the amount you want to send in USD. The app shows the live USD-to-DOP exchange rate and the amount in Dominican pesos your recipient will collect.
  6. Enter your recipient's full legal name exactly as it appears on the Dominican ID they will present at pickup. A name mismatch is the most common reason a cash-pickup transfer is delayed or rejected at the counter.
  7. Confirm the estimated delivery time shown in the app before you finalize the transfer. Cash pickup is typically same day at participating locations, and after your first transaction, most Dominican Republic transfers are instant.
  8. Confirm the transfer. The app generates a transfer reference (sometimes called a pickup code).
  9. Share the transfer reference and the partner name with your recipient through a secure channel, such as a phone call, an in-app message, or a chat the recipient already trusts.
  10. Your recipient visits a participating branch of the chosen partner with their Dominican ID and the transfer reference, identifies themselves, presents the reference, and collects the cash in Dominican pesos.

How long Dominican Republic cash pickup takes

Cash pickup is typically the fastest in-person delivery method for the Dominican Republic. Funds are usually available the same day at participating partner locations. After the first transaction, most Dominican Republic transfers are instant, and your recipient can collect as soon as the branch confirms receipt of the funds on its system.

For context, the typical delivery times for the three Dominican Republic delivery methods are:

Delivery method Typical speed
Bank transfer to a Dominican bank or savings-and-loan association 30 minutes to 5 business days, depending on the receiving institution
Cash pickup at Caribe Express, BanReservas, or Banco BHD Same day at participating locations
Mobile wallet deposit to the BHD Wallet (Billet) Minutes to hours, where available

The exact estimated time for your specific transfer is shown in the app before you confirm.

What your recipient needs at the pickup branch

The branch process is straightforward, but a few details make the difference between a transfer collected in 5 minutes and one held at the counter. Tell your recipient to bring:

  • A valid Dominican government-issued ID. The most common is the cédula de identidad y electoral. Many partners also accept a Dominican passport.
  • The transfer reference you shared from the app.
  • The name of the partner network you chose (Caribe Express, BanReservas, or Banco BHD), so they go to the right branch.

The name on the ID must match the recipient name you entered when you set up the transfer. If the recipient uses a nickname or shortened name in everyday life but a longer legal name on their ID, use the legal name on the ID.

What to do next

  1. Confirm with your recipient which partner network has the closest branch — Caribe Express, BanReservas, or Banco BHD.
  2. Make sure you know the exact full name on their Dominican ID before you open the app.
  3. Open the app, choose Dominican Republic, select cash pickup, select the partner, enter the amount, enter your recipient's full legal name, and confirm.
  4. Share the transfer reference and partner name with your recipient through a channel they already use.
  5. Have your recipient go to a participating branch with their ID and the reference to collect the Dominican pesos.

How MAJORITY can help

MAJORITY is a financial membership for migrants in the US. The Dominican Republic destination includes cash pickup at Caribe Express, BanReservas, and Banco BHD, bank transfers to BanReservas, Banco BHD, Banco Popular Dominicano, and many other supported institutions, and mobile wallet deposits to the BHD Wallet (Billet). At the member tier, no per-transfer fee applies for Dominican Republic transfers, and the live exchange rate and estimated delivery time are visible in the app before each transfer is confirmed.

To get started:

Frequently asked questions

Where can my recipient pick up money in the Dominican Republic?

Your recipient can collect a cash-pickup transfer at Caribe Express, BanReservas, or Banco BHD. All three networks have branches across the Dominican Republic, including in Santo Domingo, Santiago, and most provincial capitals. Pick the partner with the most convenient branch for your recipient when you set up the transfer in the app.

How much does it cost to send a cash pickup to the Dominican Republic?

At the member tier, no per-transfer fee applies to Dominican Republic transfers, including cash pickup. The membership is $5.99 per month and includes Dominican Republic transfers via bank transfer, mobile wallet, and cash pickup. The live USD-to-DOP exchange rate and the estimated delivery time are shown in the app before you confirm each transfer.

How long does cash pickup to the Dominican Republic take?

Cash pickup is typically same day at participating Caribe Express, BanReservas, and Banco BHD locations. After the first transaction, most Dominican Republic transfers are instant. The exact estimated time for your specific transfer is shown in the app before you confirm.

What ID does my recipient need to pick up cash in the Dominican Republic?

A valid Dominican government-issued ID. The most common is the cédula de identidad y electoral. Many partners also accept a Dominican passport. The name on the ID must match the recipient name you entered in the app when you set up the transfer.

Can I send cash pickup to the Dominican Republic if my recipient does not have a bank account?

Yes. Cash pickup is designed for exactly that case. Your recipient does not need a Dominican bank account, a Caribe Express account, or any other account to collect the funds. They only need a valid Dominican ID and the transfer reference you share with them from the app.

What currency will my recipient receive in the Dominican Republic?

Cash-pickup transfers to the Dominican Republic are paid out in Dominican pesos (DOP). The app shows the live USD-to-DOP rate and the DOP amount your recipient will collect before you confirm the transfer.

Disclosures

The MAJORITY app facilitates banking services through Axiom Bank, N.A. ("Axiom"), Member FDIC. The funds deposited in the account held at Axiom, Member FDIC, are FDIC-insured on a pass-through basis up to $250,000 per depositor in the event Axiom fails and subject to the satisfaction of certain conditions. Non-deposit products or services such as money transfers and telecom services are not FDIC-insured.

MAJORITY Visa® Debit Card is issued by Axiom Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc.

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