📶 1. No service or "No SIM" message
Problem:
You suddenly lose connection, or your phone says "No SIM" or "No Service."
Solutions:
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Make sure your eSIM is still installed and active in your phone settings.
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Restart your device to refresh network connections.
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Check that Mobile Data and Roaming are enabled.
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Verify you are inside the United States.
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If the problem continues, contact MAJORITY Support.
📱 2. Lost or deleted your eSIM
Problem:
You reset your phone, changed devices, or accidentally deleted the eSIM.
Solutions:
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Contact MAJORITY Support through the app.
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Request a new eSIM installation for your device.
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Follow the steps provided by Support to reinstall the profile.
📵 3. Poor signal or dropped calls
Problem:
You experience low signal bars, dropped calls, or slow internet.
Solutions:
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Move to an open area to improve signal reception.
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Switch between LTE and 4G modes if available.
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Confirm your phone is set to automatic network selection.
📞 Need more help?
If basic troubleshooting doesn’t solve the problem, contact MAJORITY Support through the app. Our team can help you reset your connection, reissue an eSIM, or resolve network issues.
