Help Center

Taking Your Selfie for the registration process

As part of the verification process, we’ll ask you to take a selfie to confirm that you’re the same person as the one in your identification document. It’s a quick and easy step that helps ensure the security of your account.

Why Is This Step Important?

Your selfie is a crucial part of verifying your identity. It ensures that the person creating the account is indeed the person listed on the ID provided. This step protects your account and ensures that we comply with security and privacy standards.

Tips for Taking the Best Selfie:

  1. Read the Instructions Carefully:
    Before you begin, make sure to go over the instructions. Following them closely will help avoid any issues with your selfie, ensuring a smooth process.

  2. Well-Lit Environment:
    Take your selfie in a bright room with good natural light, but avoid direct sunlight or overly bright lights that might cause shadows or overexposure.

  3. Center Yourself in the Frame:
    Make sure your face is in the center of the frame and clearly visible. This will help ensure that the app can easily verify your identity.

  4. Remove Hats or Sunglasses:
    For the best result, avoid wearing anything that might block your face, such as hats, sunglasses, or scarves.

  5. Neutral Expression:
    Keep a calm, neutral expression while taking the selfie. Avoid exaggerated facial expressions, as they might interfere with the verification process.

  6. Blink When Prompted:
    During the process, the app will ask you to blink. This is an important step that helps confirm you are a real person.

  7. Hold the Phone Steady:
    To avoid a blurry image, hold your phone steady. If possible, use a stand or rest your phone against a surface for stability.

Security and Privacy:

Rest assured, your selfie will only be used for verifying your identity and will be securely stored. We take your privacy seriously, and all your personal information is protected.