If you have a complaint, first contact our customer support team at 855-553-3388 or send an email to [email protected].
If you still have an unresolved complaint regarding money transfers, direct it to:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294
Phone: 877-276-5554
Email: [email protected]
Website: www.dob.texas.gov