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How can I request a replacement for my lost or stolen MAJORITY card?

How can I request a replacement for my lost or stolen MAJORITY card?

Steps to request a new card:

  • Go to Profile > Accounts and cards > Cards.

  • Select Debit card or Credit Card.

  • Tap Report lost or stolen.

  • Follow the on-screen instructions to complete your request.

Shipping options:

  • Standard shipping (USPS): Free of charge. Receive your card within 14 business days.

  • Express shipping (USPS): $9.99 USD fee. Receive your card in 2 to 5 business days.

The express shipping fee will be automatically deducted from your MAJORITY account. If you do not have sufficient funds, you will see an “Insufficient funds” message and will need to top up before proceeding.

💡Tip: We cannot reissue the same card number. Every new card has a different number, which means you will need to update your saved payment details in any stores, apps, or online services.

Important: Make sure your address is up to date before requesting a new card.

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About

The MAJORITY app facilitates banking services through Axiom Bank, N.A. ("Axiom"), Member FDIC. The funds deposited in the account held at Axiom, Member FDIC, are FDIC-insured on a pass-through basis up to $250,000 per depositor in the event Axiom fails and subject to the satisfaction of certain conditions. The MAJORITY Visa® debit card is also issued by Axiom pursuant to a license from Visa U.S.A. Inc. Non-deposit products and services such as money transfers and telecom services are not FDIC-insured.


The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Majority Payment Services LLC (NMLS # 1991596) at 1100 North Eutaw Street, Suite 611, Baltimore, MD 21201, phone 888-784-0136.


Services may be provided by Majority Payment Services LLC (NMLS # 1991596). This licensed company may be verified through the NMLS consumer access website: https://www.nmlsconsumeraccess.org/


The MAJORITY Visa® Credit Card is issued by WebBank, member FDIC, pursuant to a license from VISA U.S.A. Inc. MAJORITY is not a bank or lender and is a technology company. Joining the waitlist does not constitute an application for credit and does not affect your eligibility or approval status. An application must be submitted to be considered for the card. Eligibility requirements apply, including but not limited to income and expense requirements, keeping your MAJORITY account in good standing, and establishing a security deposit account.


*Boost amount (i.e., the amount of the credit line increase) is up to 5% of the monthly on-time payment of at least the minimum payment due and is subject to other terms and conditions, including but not limited to an ability to repay check and a monthly cap in the credit card agreement.


**We report account information to one or more credit reporting agencies. Both positive and negative payment history impact your credit score. The impact of payment history on credit bureau scoring models will vary. Making on-time payments may help to build a credit profile for consumers without existing debt. Failure to make on-time payments will result in a negative history reported to credit reporting agencies and may negatively impact your credit score.

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MAJORITY, 128 NW 28th Street, Suite 604, Miami, FL 33127