How can I replace my debit card?

You can replace your debit card without any issues. We can send you a new debit card without any charge. Please ensure that your address is updated in your profile section to make sure we are sending the card to the correct address.

Even if you have not yet received the physical card, you can start using the digital version and provision it to Apple or Google Wallet.

You can contact our support team through the following channels to request a card replacement:

  • Open a chat through your app.

  • Send us an email at [email protected].

  • Call our customer support number at +1 (855) 553-3388.

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Watch and learn

6 videos

Activate Your Card
00:54
Mobile Top Up
00:54
Add Money
00:49
Signing Up
01:34
Make a Call
00:36
Send money
01:27